Frequently Asked Questions

How does the service work?

We know the helpless feeling of losing your pet. In today's digital age we can do more than hang up posters and call the local shelters. We provide a service that gets your pet in front of the people in your neighborhood where they already are: online! Your pet is placed on two of the most popular social media platforms, Instagram and Facebook, and targeted towards the specific location where your pet was lost (that's why it's so important to be as specific as possible when you tell us where your pet was last seen!). Timeliness is key so we make sure that your pet is posted as soon as we receive your submission and focus the majority of the posts within the first 24 hours. If you have any further questions on how we operate please feel free to reach out to us at help@yourpetfinders.com

What happens if you can't find our pet?

As much as we wish we could, we can't guarantee results. However, we do guarantee that your pet will be put in front of many more people in the close proximity where your pet was lost to increase the chances of a reunion.

For how long will the posts be displayed?

In our experience, the highest chances of finding your pet are as soon as you realize they are missing! For that reason most of the posts will appear in the first 24 hours from when we receive your submission and then will continue in decreasing frequency over the next week. If you'd like to continue beyond that, please reach out and we can continue to extend the number of posts.

What else can we do to help find our pet?

In addition to our service, we also provide a pet board. We also encourage you to call all your local animal shelters and veterinarians to let them know your pet is missing and leave your contact information. Every little bit helps!